DOC1 Series 5 is a tool for producing dynamic business documents. As face-to-face time with our customers shrinks it is important to create new ways of communicating with them. One excellent way is to redesign the documents we already send them, for example, bills, contracts and forms, and include specific information geared to each individual customer.
A Back Office user, the role you will be learning in this class, is a technical user who will be designing complex documents that will need to be manipulated using logic controls. This user will have access to Page Set up, Document and Publication views.
An Administrator will have full access to the Work Center Manager tools that will allow system setup, environment control, user access, resource management and the ability to publish documents.
Front Office Users are users who are not technical but who will be required to produce simple documents. These people will be given limited access to the system by the Administrator and will be assisted by a Back Office user who will setup the environment the Front Office user will use when creating their documents. These people could be anyone, from Marketing personal to customer service representatives.